Shipping Policy
Order Processing
Arbxmbxβ’ orders are generally reviewed and prepared for shipment on business days.
Processing time is separate from carrier transit time and may vary due to product availability, payment or order verification, holidays, promotional periods, high order volume, or other operational circumstances.
Shipping Methods, Costs, and Delivery Estimates
When available for your destination, applicable shipping options, shipping charges, and estimated delivery ranges will be displayed during checkout.
Delivery timeframes are estimates only and should not be interpreted as guaranteed arrival dates.
Tracking Information
When tracking information becomes available, a shipping confirmation will be sent to the email address used when placing your order.
Tracking systems may require additional time to display activity after a label has been created. Update frequency can also vary between carriers.
Possible Delivery Delays
Delivery may be affected by carrier operations, transportation disruptions, customs review, holidays, weather conditions, remote delivery locations, or other circumstances outside our reasonable control.
We will provide available information where reasonably possible, but Arbxmbxβ’ cannot guarantee carrier transit times once a shipment has been transferred to the shipping provider.
Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information during checkout.
If you notice an error after placing your order, contact us immediately. We cannot guarantee that shipping information can be changed after processing or shipment preparation has started.
Reasonable additional shipping costs may apply when a package needs to be resent because inaccurate, incomplete, or undeliverable information was provided by the customer.
International Orders
Where international delivery is available, customs duties, import taxes, brokerage charges, customs-clearance fees, or other local costs may be imposed by the destination country or region.
Unless otherwise stated during checkout, these charges are the responsibility of the recipient and are not controlled by Arbxmbxβ’.
Lost, Delayed, Stolen, or Delivered Packages
If tracking shows an unusual delay or you cannot locate your shipment, contact our support team so we can review the available carrier information.
When tracking indicates delivery, please first check the delivery location, mailbox, building reception, household members, neighbors, and the carrier where appropriate.
Resolution of lost, delayed, stolen, or delivered-package claims depends on the individual circumstances and the procedures of the applicable shipping provider.
Split Shipments
Products from the same order may occasionally be shipped in separate packages.
If this occurs, individual packages may arrive at different times and may receive separate tracking numbers.
Contact Us
For shipping or delivery questions, contact: service@arbxmbx.com.